[JamieConverseon]

I love that letter, thanks for posting it again.

I've done several things like that in the past and even offered a designer and web developer to help them. I was worried that what Eric stated above would happen and we would spend weeks educating on html and basic stuff. Fortunately, that didn't happen. We did have quite a few affiliates call for simple tips and tricks and it helped us develop a resource site for them. That program didn't have 10,000 affiliates, only 1,500, so it is totally possible to get inundated with calls.

Eric, did this happen to you personally?