Hi 5starTodd,
Sorry for the problem you are going through.
Sorry I had to delete the company name. We have had things like this come up in the past where it was an honest mistake or a user error and they made it sound like the company had ripped them off. Then the company comes to me threatening me because the info was false and it hurt their reputation.
You are a regular member and I'm sure what you are saying is true but I still hope it was just a miscommunication and gets resolved. Do they have a company forum or blog you could post at?
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