I'm sorry for what happened to you, too.
I definitely would try to be as nice as possible to them for now to see if that'll work to try to solve your problem. Agree that ya never know. Could be a mistake and they'll want to make good on things. If that doesn't tho.....ummm only after you've exhausted all your being nice tactics, tho.
tell them how good of a blogger you are and how many blogging friends you have. I won't go naming names but a certain lady known for her blogging about a certain natural thing having to do with being a Mom got in a little bit of trouble with one of the big guys and the blogging helped her. Most companies really don't want bad publicity so maybe if all else fails that'll help. Hope so.