Quote:
Originally Posted by Linda Buquet
Sorry it took me so long. I have been working on it little by little in-between life's challenges -
mainly hosting problems.
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There's no need to apologize, Linda. Sometimes things take extra time due to unforeseen circumstances, and I'd say hosting issues is a pretty big one.
You're right that thread has a heated debate going -- hosting in general is a heated topic. Reading it brought a rock back to my stomach from some bad hosting experiences, but luckily (knock on wood), things have been pretty good for the most part.
What got me was a host I'd been with for nearly two years (hey, I'm a
very loyal person) allowed my blog to be hacked and
didn't even bother to tell me about the problem. I only noticed it because my earnings from the site took a steep drop and when I checked the rankings in Google, MSN, and Yahoo! the site had dropped to the deeper pages.
After checking the
cached versions of the site, I saw what had happened. Basically, the host restored an
old back up of the site (which was poorly done and left the site riddled with errors) and that whole incident left a bitter taste in my mouth.
After confronting them about it and requesting a refund for the prorated amount since I paid for a year in advance and decided that they couldn't be trusted, they asked me to jump through a bunch of hoops. In the end, I just let it go, ate the cost, and moved to a more stable hosting provider.
What's messed up is that almost a year later and they're
still sending me their weekly newsletter like I care to read anything they have to say. I know that hosting can be a high stress business, but many hosting providers would do well to have a public relations liaison who could keep their customers updated on the happenings in a non-technical way, plus, treat their customers like human beings.
Hopefully this new host will work out well for you, Linda. Here's knocking on some wood.
~ Teli