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Old 08-04-2007, 09:39 AM
Linda Buquet's Avatar
Linda Buquet Linda Buquet is offline
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Join Date: Jun 2005
Location: Sun Diego
Posts: 7,433
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SCRATCH LIQUID WEB!!!

I really believed they were a good choice but had a REALLY bad experience.
4 days of problems - crashed drive, then another hardware problem, then they couldnt get the forum to run and all the while, slow support JUST TRYING TO GET MY SERVER SET UP.
I had to wait over 12 hours for one support ticket to be answered.
One problem after another and they never could get my site up and working right.

All I did for almost a whole week was deal with tech support problems.
I don't have time to do that and I NEED to trust my host to be sure my site is
up and running right, my business relies on it! So I cancelled and am getting a refund.

So I have some STRONG suggestions.

If your income and business relies on your site being up...
If you want to be able to sleep at night...
Do through research at Web Hosting Talk


That forum is filled with REAL host reviews that contain both good and bad for almost any host you can think of. And if someone complains they have to prove to mods that are hosted with that host to insure its not just another hosting company trying to tear down a competitor.

It IS true that every host out there has unhappy customers.
Even Lexus customers sometimes get a lemon.

Some hosts are good at shared and not at dedicated.
Some excel at VPS but don't do other hosting well.
AND some hosts that have had good rep for a long time
go down hill and there support is no longer any good.

That appears to be the case with LiquidWeb. I read LOTS of great reviews.
But after I started having lots of problems with set up and support I started digging deeper and found they are one of many hosts that were really good for awhile, then went downhill.

So instead of just searching for "xyz host review" at WHT you need to also start searching for "xyz host problems" "xyz host support" "xyz host downtime" then search Google for "xyz host sucks"

If you do deep research at WHT you will see the patterns.


BE SURE TO READ THE COMMENTS IN THE BLOG BELOW.

Several of us that are fairly big bloggers have been having hosting problems.
There are some important host warnings, things to look out for and check with your host about especially if you use WordPress and some good recommendations about solid hosts.

The Worst Mistake A Webhost Can Make… | Andy Beard - Niche Marketing

If your site is earning good money and you want to sleep at night -
you REALLY need to research before selecting a host or moving to a new one.
Some of the recommendations in that thread about the ways to research are priceless.

MY HOSTING??? I decided to stay with my current host for now and HOPE to God this newest "double everything" server he put me on is rock solid and does not have problems. I can't handle any more downtime.

BUT I also can't handle trying to move again right now. A week of problems and tech support hassles is something I just don't have time for. My biz suffered and I thought I was going to have a breakdown. However I am going to continue to do research to try to find the PERFECT host so if something happens and I do need to move, it will hopefully go better than the fiasco I just went through.
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