Forgot to update this thread. Just noticed I'm on the 1st page of Google for "inversion chairs" so thought I should post a follow-up for any Googlers that stop by.
Was not able to get through to Amazon so contacted Stamina Products, the manufacturer. They took down the list of all the damaged and missing parts and sent them all to me at no charge, which was nice. This shipping box was totally insufficient again this time too and was almost totally demolished by the time it got here. Luckily the parts did not fall out and nothing was damaged in shipment.
I sure love hanging out in this thing though.
Best therapy I've found so far for my back and neck. It feels amazing!
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