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Old 09-25-2007, 10:58 AM
Linda Buquet's Avatar
Linda Buquet Linda Buquet is offline
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Join Date: Jun 2005
Location: Sun Diego
Posts: 7,474
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I'm LIVID over a situation that happened with Midphase yesterday and am moving as soon as I can.

They suspended one of my sites that isnt that big or busy WITHOUT WARNING aad WITHOUT NOTICE. This is the 2nd time they've done this to me. It's a small site I seldom go to e, if Larry had not told me it was donw I would not have known. It was down for 5 hours and I spent the whole day trying to deal the tech support trying to get things resolved.

Support lied to me 4 times about why it was suspended. One time they said I didn't pay - wrong! One time they even tried to tell me they didn't suspend it - I did it, when I had not touched the reseller account for weeks.

Finally I got a supervisor to tell me what the real reason is. "The site is too busy! We can no longer host your site Midphase unless you upgrade to a VPS." The site got 27,000 visitors in Sept. Thats NOTHING! If a reseller account can't handle a site that tiny, then what the heck??? They try to blackmail you to upgrade to a VPS by taking your site down - again with NO warning and no notice.

Sorry for the rant - this thread is supposed to be FAV host.
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