I had a few ugggs back in the 90s to early 2001 on shared servers, then I got my own dedicated server in April 2001 and have used that host ever since, with very little down time. Heck, this year, my sites have been down less than DigitalPoint has been down
. (Some of you may know they've had a few *long* crashes over the last month!!)
This year my server went six months with out having to be re-booted. For support, if the server goes down and you can't re-boot it, you can make a support ticket and they re-boot it with in a few minutes.