View Single Post
  #7 (permalink)  
Old 11-15-2007, 11:57 AM
Dave Wenty Dave Wenty is offline
5 Star Member
 
Join Date: Nov 2007
Location: Grand Rapids, MI
Posts: 9
Default Thanks

Thanks a lot for the help. I will discuss those options with the marketing director. I ma not very confident in the call center though. There is always an exit code or standard code that would be much easier to do then to actually ask another question. My faith is not good on that. They always seem to find a way around it and those will look bad for our affiliates when we know that a certain percentage of sales comes from phone orders, and they get a less of a percent of sales. I would not be able to tell them exactly how many ph orders they had on MyAp but they could figure it out.

Now I am just ranting on here.

I will bring those both up and I am sure we will find a solution.

Thanks
Reply With Quote