Hi craigrant,
Welcome to 5 Star. That doesn't sound right. Have you talked to your account rep about this???
THis thread will give you some good info.
http://forums.digitalpoint.com/showthread.php?t=173013
Sounds like there may be a geo targeting problem so that may be why your clicks are getting diverted. Plus in that thread is the direct email to Alex, one of the owners.
Hope you get it sorted and get back in the money!