CJ - Delay in reporting?

[gururwm]

I will admit, my sites are new and I am new at this stuff.

It seems to me that there is some delay in CJ reporting. Some days I will look at "today" stats, and it will say like 2 clicks or something, but then tomorrow I will look at "Yesterday" and it will say 40 clicks (for example).

Also, I have found that it take 4-5 days for a sale to show up.

Is this normal (from other people's experience)?

[BankRollBucks]

Yah it is slow, usually a day or 2 for me, but I know which offers will credit and when they should so that helps.

[Linda Buquet]

"Also, I have found that it take 4-5 days for a sale to show up.
Is this normal?"

It really depends. Tracking is SUPPOSED to be real-time but depending on how busy the servers are and other issues there can be delays. Typically I think it's hours though, not 3-5 days.

Some merchants do manually batch upload sales. For instance if they need to verify leads to be sure they are real - they'll batch upload once a week or every few days or whatever. So in those cases sales wont show up real time but in batches.

[gururwm]

Thanks for the "food for thought". A lot of my clicks are for leads ... I didn't think about the time that would be required to verify the lead!

[marketingmama]

Yes, I've noticed this too. I knew I had 2 sales and it took days for them to show up. I wrote to them freaking out about why my sales weren't there. They never got back to me, but the sales did show up days later.

Sheree

[Linda Buquet]

"I didn't think about the time that would be required to verify the lead!"

Now I'm not saying all lead programs are batched - most are real-time (pending CJ delays). I think it tells you in the merchant info screen if they batch sales or leads. I don't think many do though. Just letting you know occasionally that can be a reason for delays.

[desirez28]

My experience with cj is on real time, so if you have something like this happen, maybe the advertiser is aware of something wrong.