Quote:
Originally Posted by positivecarry
Ok, being a bit new to the Internet, I used a free yahoo email account to set up my paypal account. I was just about to switch to my hosting e-mail, when I noticed in my yahoo inbox that Paypal was asking for a survey to be filled out about their phone service that I used. Well.... I never used a phone service related to my Paypal account. So, I am wondering if this is an absolute indication that my account has been compromised.
I still have access to the account, but someone could just be monitoring the account to wait for larger sums of $ to start flowing through it. Let's say that someone has my account info. What is the best course of action here, to change my email address on the paypal account and then change my password after the new email address kicks in? Any suggestions appreciated. Thanks.
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Hi
I've had suspect emails supposedly from PayPal. I contacted PayPal (separately via my usual route) and they said that if ever they send me an email, it will always have my name on it at the beginning. Sure enough, every time I get bogus emails supposedly from PayPal, my name is never there. It's just a quick way of identifying whether or not it's really from PayPal. Make it your policy to NEVER click on any email that comes from any financial institution. If ever you're in serious doubt, just contact them by some other means (telephone, usual login method etc) and ask.
By the way, it wouldn't hurt to simply change your PayPal email and password.
Regards
Genny