How indeed! I suppose it was because I'm here!
Yes, I have a great deal of respect for my predecessor, who is now an OPM with her own business on the go. She's gots the people skills and will go far, I'm sure.
I, on the other hand was brought on as Channel Manager with a strong data background, and prior to that a strong retail and customer service background, so I am now getting the chance to do some great relationship management as well as cut and dried datafeeds, analytics, and reporting. Sometimes its COMPLETELY overwhelming

, and other times I can't get enough.